Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.3
Location
8.0
Service
8.0
Dining
7.7
Guest reviews
7.8/10
based on 9 reviews
7.6
7.6/10 based on 398 reviews
Allan
United Kingdom,
March
2024
8.2/10
The hotel offers lovely modern rooms with a great view of the skip close to Room 410, always impeccably clean. The service is fantastic, from cleaners to management, everyone is polite and friendly. The location, though beautiful and quiet with nice walks, can feel a bit cramped at times. The dining experience is pleasant with varied selections, though some may find the lunch options repetitive. The facilities provided are enjoyable and well-maintained, offering a great overall stay.
Rooms
9.0
The rooms are clean, modern, and offer a great view of the skip close to Room 410.
Service
9.0
The service is marvelous, with friendly and helpful staff from start to finish.
Location
8.0
The location is beautiful and quiet with some nice walks, but it can feel a bit cramped at times.
Dining
7.0
The dining experience is pleasant with varied selections, though some might find the lunch options repetitive.
Facilities
8.0
Enjoyable and well-maintained facilities make for a pleasant stay.
John
United Kingdom,
October
2023
7.6/10
I had a mixed experience at the hotel. The rooms were large and very spacious, but unfortunately, there was no sea view from the balcony, just the road. The noise from the stage made it hard to relax or sleep. On the bright side, it was a superior room with a sea view.
Rooms
7.0
The rooms were large and very spacious, but the noise from the road and stage was disruptive.
Service
6.0
The service was a bit inconsistent, with some exceptional cases of good will.
Location
9.0
The location was beautiful and relaxing, overlooking the gorgeous beach at Portinax. There were plenty of activities to do, from hiking to exploring the local area.
Dining
8.0
The dining experience was of a good standard, with a variety of fresh options.
Facilities
8.0
The hotel offered various facilities like car hire, laundry, and tours, enhancing the overall stay.
Peter
United Kingdom,
June
2023
8.0/10
The hotel offers spotless rooms, general areas, and a pool. The above-kitchen superior room with an amazing view was fab, providing ample storage, a fridge, and a good-sized balcony. The staff are polite and arranged transfers for customers. They are friendly, and the hotel is impeccably clean. The location is not ideal in design with water marks on the sink surround, yet mobility-friendly and usually busy. The dining experience offers varied choices, with fresh food stations throughout. The facilities are satisfactory, with some lack of soap dish and early sunbed bookings.
Rooms
9.0
The above-kitchen superior room with an amazing view was fab, providing ample storage, a fridge, and a good-sized balcony. Spotless as advertised.
Service
9.0
The staff were wonderful, polite, and helpful. They arranged transfers for customers, and the hotel was spotlessly clean.
Location
7.0
The location has some design flaws, like the lack of a soap dish causing water marks. The hotel itself is beautiful with great amenities. Mobility-friendly but often busy with early sunbed bookings.
Dining
8.0
The dining experience provides varied choices with fresh food stations, but some areas like the evening meal could improve.
Facilities
7.0
Satisfactory facilities with some design issues like the lack of a soap dish. The beach club bar is attentive with drinks all day.